PROJECT
MISSION 1 MILLION

Helpful Resources

To report a cybercrime, you can use the National Cyber Crime Portal set up by the Ministry of Home Affairs. It’s for reporting any cybercrime from anywhere in the country, but it pays​ special attention to crimes against women and children. When you file a complaint on this portal, it gets sent to the nearest law enforcement agency. There’s also a helpline number, 1930.​

Or

you can complain on the portal https://www.cybercrime.gov.in/, or go to the nearest cybercrime police station, or any nearby police station. If you’ve lost money online, it’s best to contact 1930 as a priority.
  • Go to https://www.cybercrime.gov.in/ and register using your Indian phone number. You’ll receive an OTP for verification.​
  • Choose the type of complaint:​
  • If it’s about women or children, select from options like Child Pornography, Child Sexual Abuse Material, or Sexually Explicit Content.​

​ (ii) For other cybercrimes, choose from options like Mobile Crimes, Social Media Crimes, Online Financial Frauds, Cyber Trafficking, Ransomware, or Hacking.
Incident Details:​
  • How you communicated (Internet, WhatsApp, etc.)​
  • Date and time of the incident​
  • The platform used (Internet, WhatsApp, etc.)​
  • Upload any evidence you have, like screenshots of payments,bank statements for financial frauds, or any other relevant materials such as screenshots, pictures, audio, or videos.​
Suspect Details (if available):​
  • Suspect’s name​
  • Suspect’s identity, like their mobile number or email address​
  • Suspect’s location, such as their workplace​
Complainant’s Details:
  • Your full name and any supporting details, like your father’s name, spouse’s name, or guardian’s name​
  • Your email address and phone number​
  • Your address and any ID proof you have, like your Aadhaar card.
  • Online Defamation: Saying bad things about someone or an organization online.​
  • Cyberbullying: Being mean to someone using technology.​
  • Obscene Content: Taking inappropriate pictures or videos of someone using a phone or camera.​
  • Cyber Stalking: Following or bothering someone online.​
  • Pornography: Sharing inappropriate pictures or videos online.​
  • Cyber Theft: Stealing personal or financial information online.​
  • Sextortion: Threatening someone to get something from them online.​
  • Cyber Fraud (Phishing): Tricking people into giving away their sensitive information online.​
  • Hacking: Breaking into someone’s computer or network without permission.
  • Cyber Terrorism: Doing illegal things online to harm a country or its people.

STEP BY STEP PROCESS

  1. Victims can dial Helpline number 1930, staffed by State Police officers.
  2. The Cyber Police record details of fraudulent transactions and submit a Ticket on the portal.​
  3. The Ticket is then escalated to the relevant Banks, Wallets, Merchants, etc.
  4. An SMS containing an acknowledgment number is sent to the victim, instructing them to provide complete fraud details on the portal within 24 hours.​
  5. In accordance with the online complaint lodged on the National Cybercrime Reporting Portal (NCRP), the money of victims of cybercrime in Telangana State will be frozen in the account of the accused.​
  6. The Investigation Officer seeks information regarding the bank account statement and the status of the accused’s account by sending notices to the concerned banks.​
  7. The concerned Bank Manager issues a Certificate detailing all the relevant information regarding the fraudulent transactions.​
  8. After gathering the information of the accused, the victim is contacted personally, and necessary documents are collected.9. The victim files an application before the concerned Court, which seeks an opinion from the respective police station.​
  9. The police station provides its opinion to the court, along with communication received from the bank confirming the account freeze.​
  10. All documents, including the communication and the Investigation Officer’s opinion, are submitted to the court.​
  11. The concerned Court issues an order regarding the refund of the frozen amount through the Citizen Financial Cyber Frauds Reporting and Management System (CFCFRMS) Portal.​
  12. Based on the conditions outlined in the Court Order, the Investigation Officer takes a bond from the victim.​
  13. The Investigation Officer sends a covering/forwarding letter to the concerned bank to implement the Court Order.​
  14. The release of money from suspect accounts back into the victim’s account is facilitated based on the discretion of the Court or Lok Adalat hearings.
PROJECT
MISSION 1 MILLION

Contact Us

Society for Cyberabad
Security Council (SCSC)
Room 23, O/o. Cyberabad Police Commissioner,
Gachibowli, Hyderabad – 32
Ph: 040 – 2300 1109
email: mission1mn [at ] tspcc.org